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Woody Vapes provides a non-transferable warranty to the purchaser of an Woody Vapes product’s purchased from an authorized Woody Vapes reseller. We warrants that the product will be free from defects in completely device for 90 days (1 year for GENE chips) commencing on the date of purchase.
Except where prohibited by applicable local law, this warranty is limited to the original purchaser and is non-transferable. To request an RMA Form through email at customer@woodyvape.com , we will deal with it asap.
This warranty does not cover problems or damage resulting from, but not limited to, any of the following:
• Wear and tear associated with normal use
• Any modification, abuse, accident, disassembly, misapplication, or unauthorized repair
• Any improper operation, including any use not in accordance with any product instructions
• Cracked, broken, or otherwise damaged display (OLED)
• Any other cause which does not relate to a product defect in materials or workmanship
There are two authorized maintenance service address you can send the defect Woody Vapes device to.1.California, USA. 2. Shenzhen, China.
Questions about the Terms of Service should be sent to us at customer@woodyvape.com
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